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Shipping Policy

Delivery areas, timelines and order tracking at Al Hadi Store.

Last updated: July 2026

1. Delivery Area

We deliver all over Pakistan through our courier partners, covering major cities as well as smaller towns.

2. Order Processing Time

Orders are typically processed and packed within 1–2 business days of confirmation. Orders placed on Sundays or public holidays are processed on the next working day.

3. Delivery Time

  • Major cities: usually 2–4 business days after dispatch.
  • Other cities/towns: usually 3–7 business days after dispatch, depending on courier coverage.

These are estimated timelines and may vary due to courier delays, weather, or public holidays.

4. Shipping Charges

Shipping charges (if any) and Cash on Delivery charges are shown clearly at checkout before you confirm your order.

5. Order Confirmation & Tracking

After placing an order, we confirm it by phone, WhatsApp, or email. Once dispatched, we share your tracking details or courier information so you can follow your parcel's status. You can also message us anytime with your order number for an update.

6. Delays

While we work with reliable courier partners, delivery can occasionally be delayed due to weather conditions, courier network issues, remote locations, or public holidays. We appreciate your patience in such cases.

7. Failed Delivery Attempts

Our courier partners typically make up to two delivery attempts. If delivery fails both times or the phone is unreachable, please contact us within 24–48 hours so we can arrange a re-delivery.

8. Contact Us

For any shipping or delivery questions, reach out: